Frequently Asked Questions


Where is Pines and Trent Storage located?

Pines and Trent Storage is located at 3103 N Pines Road, Spokane Valley, WA 99206.

What are the office hours?

Monday-Saturday from 10 AM to 3 PM. Wednesday by appointment only.

When can I access my unit?

You have access to the facility daily from 6 AM to 10 PM.

What security features do you offer?

Our facility is fully fenced, gated, and under 24-hour video surveillance. We also offer StorageDefender Smart Unit monitoring service.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of US government-issued ID, such as a driver's license or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.